What's included
Reduction in manual review volume
What's included
The problem with
"keyword filter" Moderation
Most teams start with basic keyword blocklists that catch the obvious cases and miss everything else. Bad actors adapt faster than static rules, and by the time someone notices, harmful content has already spread.
We treat moderation as software engineering. Every policy is codified, every edge case is tested and every decision is auditable so your team isn’t guessing why something got flagged or missed.
Deliverables
What's included
Strategy
Policy alignment before implementation.
- Policy & guideline mapping
- Risk tolerance definition
- Edge case & bias review
Build
Controlled deployment of moderation infrastructure.
- Detection models & rules
- Platform integrations
- QA & testing checklist
Handoff
Operational enablement and ownership transfer.
- Technical documentation
- Moderator training
- Escalation runbook
Support
Ongoing performance governance & optimization.
- Model training and monitoring
- Iteration cycles
- Threshold adjustments
How we work
A process built for results
Clear milestones, constant communication, and zero hand-waving. Here’s how we get from idea to impact.
Discovery & Success Criteria
We review your current policies, identify gaps and define clear metrics for success.
Map Workflows + Data Access
We document every rule, identify ambiguous cases and determine what content types and systems need to connect. No surprises down the road.
Build + Test + Security Review
We build incrementally, test against real-world edge cases, and review for bias and security at every stage. You see progress weekly and can give feedback early.
Launch + Monitor + Iterate
Go live confidently. We monitor accuracy, catch false positives/negatives, and optimize based on data.
AI agents & internal tools examples
See what's possible
Real scenarios we’ve automated for teams like yours
Comment & Post Screening
- Cleaner feeds. Faster action.
Image & Video Review
- ewer violations live. Safer platform.
User Report Triage
- Faster resolution. Cleaner queues.
What clients say
Michael Anderson
“We had a lead routing process that was basically three people checking a spreadsheet. Now it just happens. Took some back and forth to get it right, but it’s been solid for months now.”
Jennifer Williams
“I was skeptical about handing off access to our systems, honestly. They walked us through exactly what they needed and why, which made it easier to say yes. No surprises since.”
David Thompson
“Our integration setup was messier than most old CRM, a couple of homegrown tools. They didn’t try to rip everything out and start over, just worked with what we had. That mattered to us.”
Emma Richardson
“It’s not flashy, but it works and nobody on my team has to think about it anymore. That’s really all I wanted out of this.”
Lucas Schneider
“Took about six weeks longer than the original estimate because we kept changing scope on our end, not theirs. Worth noting since timelines matter to me. End result does what we needed.”
FAQ
Common questions
Everything you need to know before we start working together.
How long does a typical automation project take?
A single workflow: 2–4 weeks. Multi-system projects with AI components: 6–10 weeks. You’ll get a specific timeline after discovery — not a range that could mean anything.
What access do you need to our systems?
Only what’s required per integration usually API keys or OAuth scopes, never full admin access. Every credential is documented and access is revocable at handoff.
Who owns the automations you build?
You do code, documentation, and credentials transfer to you at handoff. We’re not a dependency you’re stuck with.
What happens if something breaks after launch?
We don’t disappear after launch. If something breaks or needs adjustment, our team is available to quickly diagnose and resolve the issue. We also offer ongoing support and optimization to ensure everything continues to run smoothly as your business evolves.
How do you handle data security?
We follow least-privilege access principles, request only the minimum permissions needed per integration, and document every credential and data flow.
Can you work with our existing tools and vendors?
Yes. We’re platform-agnostic and work with whatever tools you already use. If you have preferred vendors or an existing technical team, we collaborate alongside them rather than replacing them.
Do you offer ongoing maintenance?
What if we're not sure what to automate first?
That’s exactly what our discovery process is for. We’ll help you identify the highest-impact opportunities based on time savings, error reduction, and strategic value.